Intercom

Intercom

Intercom is a fundamentally new way for internet businesses to communicate with customers, personally, at scale. It's a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support.

Intercom is a fundamentally new way for internet businesses to communicate with customers, personally, at scale. It's a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support.

Their products enable targeted communication with customers on websites, inside webs and mobile apps, and by email.

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Design Principles for In-App Messaging

3 principles


Intercom, Emmet Connolly

Principles of bot design

8 principles


Emmet Connolly, Intercom